At Comme des Garçons – USA, we aim to provide a clear and transparent return process for customers in the United States.

Return Eligibility

You may request a return within 14 days of receiving your order if:

  • The item is unused, unworn, and unwashed
  • All original tags and packaging are intact
  • Proof of purchase is provided

Items that do not meet these conditions may not be eligible for return.

Non-Returnable Items

  • Sale or discounted items
  • Final sale products
  • Items showing signs of wear or damage
  • Products returned without original packaging

Return Process

Before returning any item, please contact our support team with:

  • Full name
  • Order number
  • Reason for return
  • Photos (if the item is damaged or incorrect)

Return instructions will be provided once your request is reviewed.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

Approved refunds are processed within 5–7 business days after the returned item is received and inspected.
Refunds are issued to the original payment method.
Original shipping fees are non-refundable unless the return is due to our error.

Contact Information

1843 83rd St
Brooklyn, NY 11214
USA

Email: support@comme-des-gercons.us
Phone: +1 (929) 939 2156
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM